Christmas Last Order Dates

UK Address

2nd Class Standard Delivery 

Wednesday 18th December 

1st Class Standard & Signed for

Friday 20th December 

Special Delivery NEXT DAY BEFORE 1PM

Monday 23rd December 

EU Address (Including Ireland, Channel Islands, Isle of Man & Highlands)

International Standard & Tracked

Tuesday 17th December 

Rest of the World Address

International Standard & Tracked

Friday 13th December 

Standard Delivery 2nd Class - £1.50

Royal Mail Standard Delivery is only £1.50 for all orders in the UK.

Orders placed Monday to Thursday should arrive within 3-5 days (excluding Sundays). Orders placed on Friday or at the weekend should arrive within 3-6 days (excluding Sundays).

Delivery: 9am - 5pm.

Deliveries to the Channel Islands and Isle of Man may be subject to delays due to custom checks.

Please note: Delivery lead times are extended over public holidays.

1st Class Standard - £2.50

Royal Mail Standard Delivery is only £2.50 for all orders in the UK.

Orders placed Monday to Thursday should arrive within 1-3 days (excluding Sundays). Orders placed on Friday or at the weekend should arrive within 2-5 days (excluding Sundays).

Delivery: 9am - 5pm.

Deliveries to the Channel Islands and Isle of Man may be subject to delays due to custom checks.

Please note: Delivery lead times are extended over public holidays.

1st Class Recorded - £4.50

Royal Mail 1st Class Recorded Delivery is only £4.50 for all orders in the UK.

Orders placed Monday to Thursday should arrive within 1-3 days (excluding Sundays).

Your order will be delivered by Royal Mail and will need to be signed for. Your tracking number is available on your dispatch confirmation email.

You must be available at the delivery address to accept your parcel, if you are not available to receive your order, a card should be left for you to collect your parcel at your local Royal Mail sorting office.

Next Day Delivery - £6.50

You can have your order delivered by next day delivery to any address in the UK. Your order will be delivered by Royal Mail and will need to be signed for.

Next Day Delivery costs £6.00.

Orders placed before 3pm Monday to Thursday will arrive the next day.

Orders placed after 3pm Monday to Thursday will arrive in 2 days.

Orders placed after 3pm on Friday or any time at the weekend will arrive the following Tuesday.

International Delivery

All orders are shipped from the UK. International shipping is charged on a flat rate basis regardless of the weight of your parcel.

Area                      Standard Delivery Times          Standard Costs
Europe                 From 3 days                                £5.00
Rest of World       From 5 days                                £8.00

Returns Policy

If you are not happy with any items in your purchase you can return them within 30 days of the date you received them for a refund.

Pierced jewellery cannot be returned due to hygiene reasons.

The customer must cover the cost of the postage. If you are returning an item because it is damaged or faulty, Henryka will refund your return postage costs.
Any refund will automatically be issued to the card used to make the original purchase

To return an item(s) please complete the returns form enclosed in your parcel with the correct reason code.
All items must be returned in their original condition which includes any packaging.

Returns by Post

Please allow 7 days for your parcel to reach us and a further 3-4 days for your card to be refunded. We recommend that you choose 'Recorded Signed For' if you return goods.

•  Keep and include the original packaging with your return.

•  Return all parcels with the despatch note.

•  Please note that pierced jewellery cannot be returned due to hygiene reasons.

•  We will assess the items and the credit/debit card used to place the order online will be refunded.

Returns to Shop

You can return an item to the shop in Hereford (HR4 9EW) if you live in the local area.

•  Place the items into their original boxes.

•  Please note that pierced jewellery cannot be returned due to hygiene reasons.

•  Please take with you your despatch note and the card you used for payment.

•  If you received the item as a gift, you will be reimbursed with a gift voucher credited with the cost of the item.

Returns Address 
Henryka 
Returns Department 
10 Widemarsh Street 
Hereford 
HR4 9EW 
UK