Miniature Heart Earrings in Silver and Blue Lace Agate

Miniature Heart Earrings in Silver and Blue Lace Agate
Miniature Heart Earrings in Silver and Blue Lace Agate

Miniature Heart Earrings in Silver and Blue Lace Agate

sku: EH312/BLAG-B

Availabilty: In stock

£20.00
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Show someone how much you love them with our Silver Miniature Heart Earrings.

Crafted in 925 silver, these sweet earrings each have half a natural Blue Lace Agate gemstone which has been carefully designed to fit inside the silver heart shaped stud,

The contrast of the half stone, half silver concept make these earrings wonderfully unique and precious.

All Henryka Jewellery comes complete with a beautiful presentation / gift box.

Stone: Natutal Blue Lace Agate
Material: 925 Silver.
Approximate size: 6mm x 5mm.

 COVID-19 UPDATE

In order to protect both customers and Royal Mail staff during the coronavirus outbreak, Royal Mail have now switched to contactless deliveries.

Rather than giving customers hand-held devices to sign for deliveries that require a signature, they will instead log the name of the person accepting the item.

In addition, for items that are too big to fit through the letterbox and for those who are self-isolating, Royal Mail staff have been asked to place the delivery on the doorstep, knock the door, and step back to a safe distance while the customer retrieves their item.

Please contact orders@henryka.co.uk if you have any questions about delivery. 
All of our orders will be dispatched with Royal Mail and we will use our reasonable endeavours to dispatch your order within the given timescale. We cannot be held liable for late delivery of goods caused by circumstances beyond our reasonable control.  

 

 

ROYAL MAIL TRACKED 48 £1.99 

Aims to deliver within 2-5 working days 

Order by 3pm Monday-Friday for same day dispatch.
Orders placed after 2pm Friday-Sunday will be dispatched the following Monday.

When your order has been fulfilled, a tracking number will be sent to you via email or text. 

Delivery: 9am - 9pm.

Deliveries to the Channel Islands and Isle of Man may be subject to delays due to custom checks.

Please note: Delivery lead times are extended over public holidays.

COVID-19 UPDATE: Due to staff shortages across Royal Mail in order to protect their staff, please bear in mind that delivery lead times may increase. We always recommend to use a signed for service or next day delivery. 

 

ROYAL MAIL TRACKED 24 £3.50 

Aims to deliver in 1-3 working days.

Order by 3pm Monday-Friday for same day dispatch.
Orders placed after 2pm Friday-Sunday will be dispatched the following Monday.

When your order has been fulfilled, a tracking number will be sent to you via email or text. 

Delivery: 9am - 5pm.

Deliveries to the Channel Islands and Isle of Man may be subject to delays due to custom checks.

Please note: Delivery lead times are extended over public holidays.

COVID-19 UPDATE: Due to staff shortages across Royal Mail in order to protect their staff, please bear in mind that delivery lead times may increase. We always recommend to use a signed for service or next day delivery. 

 

Royal Mail Next Day Delivery - £6.50

You can have your order delivered by next day delivery to any address in the UK. Your order will be delivered by Royal Mail and will need to be signed for.

Next Day Delivery costs £6.50

When your order has been fulfilled, a tracking number will be sent to you via email or text. 

Changes to Special Delivery Guaranteed due to COVID-19
Due to increased absence levels, we’ve reviewed our timed guarantees for Special Delivery Guaranteed by 9am and 1pm services and will make the following changes.

For items posted from Tuesday 31 March 2020 onwards, our guarantee delivery for Special Delivery Guaranteed by 9.00am the next working day will change to by 12.00pm the next working day*. Our guaranteed delivery for Special Delivery Guaranteed by 1.00pm will change to by 9.00pm the next working day*.

Orders placed before 3pm Monday to Friday will arrive the next day.

Orders placed after 3pm Monday to Thursday will arrive in 2 working days. 

Orders placed after 3pm on Friday or any time at the weekend will arrive the following Tuesday.

 

International Delivery

All orders are shipped from the UK. International shipping is charged on a flat rate basis regardless of the weight of your parcel.

The will be trackable and a signature will be required upon delivery. 

Area                      Standard Delivery Times          Standard Costs
Europe                 From 3 days                                £7.50
Rest of World       From 5 days                                £10.00

 

Returns Policy

Extended Christmas Return 

If  you are not happy with any items in your purchase you can return them until 31st January 2021 for a refund or exchange. This only applies for order that were placed after Saturday 31st October 2020. If you have any questions about our returns policy, please contact us via email orders@henryka.co.uk or call 01432 266538

If you are not happy with any items in your purchase you can return them within 30 days of the date you received them for a refund.

Pierced jewellery cannot be returned due to hygiene reasons.

The customer must cover the cost of the postage. If you are returning an item because it is damaged or faulty, Henryka will refund your return postage costs.
Any refund will automatically be issued to the card used to make the original purchase

To return an item(s) please complete the returns form enclosed in your parcel with the correct reason code.
All items must be returned in their original condition which includes any packaging.

Returns by Post

VIA ROYAL MAIL ONLY. PLEASE CONTACT ORDERS@HENRYKA.CO.UK IF YOU WISH TO SEND BY ANOTHER SERVICE. 

Please allow 7 days for your parcel to reach us and a further 3-4 days for your card to be refunded. We recommend that you choose 'Recorded Signed For' if you return goods.

  •  Keep and include the original packaging with your return.

  •  Return all parcels with the despatch note.

  •  Please note that pierced jewellery cannot be returned due to hygiene reasons.

  •  We will assess the items and the credit/debit card used to place the order online will be refunded.

Returns Address 
Henryka 
Returns Department 
PO BOX 386
HEREFORD
HR1 9QB
UK

FAQ

 

Klarna FAQs

Frequently Asked Questions - Pay After Delivery 

 

Who is Klarna?

Klarna is a payment service provider, from Sweden, who take end-to-end responsibility for your payment. They support 60 million consumers worldwide in over 70,000 online stores and are very safe to use

 

I have been asked to go to Klarna's site. Is this correct?

If you have chosen to Pay After Delivery (with a 14 or 30 day grace period), Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card. If you do not pay Klarna within the grace period, late fees may apply

 

If Klarna gives me the option to Pay After Delivery within 14 or 30 days, does a credit search take place against me?

Neither Klarna nor Henryka run credit searches against you that could impact your credit rating. Klarna may run a quotation search which is an enquiry which only you, and no other companies, can see and which does not affect credit scoring.

 

How does Klarna Pay After Delivery work?

After Henryka has sent your order, you will receive an email with payment instructions, telling you when you need to pay by, it’s typically 14 or 30 days after the order is shipped. If you do not have your email to hand, you can contact Klarna’s Customer Service here.

 

What do I need to provide when I make a purchase?

If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important, that you give us the correct details, as otherwise you will not receive the payment information and so be liable for delayed payment fees.

 

Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held by Henryka Ltd. All transactions take place via connections secured with the latest industry standard security protocols.

 

Why have I not been offered Pay After Delivery?

Although Pay After Delivery is widely promoted it is not always universally available. The Pay After Delivery method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the e-store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout

 

What are my payment options with Klarna?

You can pay immediately with debit or credit card (Visa/Mastercard) in the checkout or take advantage of our Pay After Delivery payment option, where you can pay for the goods once you have received them via debit or credit card.

 

How do I pay for my order?

If you have received your goods and want to pay, either log in at www.klarna.com or click the link from the email Klarna sent you regarding this order. If you cannot log in to pay, contact Klarna’s Customer Service here

 

Have you received my payment?

If you pay by card, Henryka will confirm your order right away. If paying by Pay After Delivery, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com.

 

What should I do if I want to cancel my order?

If you would like to cancel your order, we ask you to contact the store where you made your purchase.

 

I have cancelled my order. How long will it take until I receive my refund if I paid by card?

As soon as the store have registered your cancellation or your return, the refund will be processed within 5 business days.

 

With Pay After Delivery, what should I do if I want to return part or all of my order?

If you are close to your Pay After Delivery payment due date, you should also contact our Customer Service who will make any necessary adjustments to the statement and provide further help if needed.

 

What happens to my invoice, when I've returned the goods?

Once the store has received the return (partial or full) and you have received their confirmation of this, an updated statement will be closed.

 

I've received an invoice, but I've not yet received my goods

With Klarna’s Pay After Delivery, you have either 14 or 30 days to pay, so you don’t need to pay right away. If your due date is near and there is no sign of your goods, please call the store to check on delivery. You can also contact Klarna Customer Service so that we can postpone the due date on your payment

 

How will I be refunded?

If you have paid for your order with card, the refund will be made back to the same card. If you paid using bank transfer, you will need to provide Klarna with your IBAN number in order for Klarna to make the repayment. If you have not paid the invoice yet, then the refund will reduce the invoice or cancel it completely.

 

I still have questions regarding payment, can I speak to someone at Klarna?

Visit Customer Service for Live Chat or call 020 300 50833 Monday - Saturday 9.00 AM - 6.00 PM, closed Sunday.

 

Merchant Dependant Questions

Can I request delivery to an address other than my billing address?

Yes. When selecting Klarna as a payment method, you can choose to deliver the goods to an address other than your billing address. At the checkout, you will be given the option to enter a separate delivery address

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